Enjoy Our Introductory Rates
Enjoy Our Introductory Rates
The Energy Collective is committed to providing a professional, respectful, and transparent experience for all clients.
The information below outlines important policies, expectations, and disclosures related to our services. By booking an appointment, clients acknowledge that they have reviewed and agreed to the applicable policies and consent information.
Appointments may be booked online through our scheduling system.
Clients are responsible for providing accurate information when booking appointments and completing intake forms.
Appointments may be cancelled or rescheduled with at least 24 hours' notice.
Appointments cancelled with less than 24 hours' notice may be subject to a fee equal to 50% of the scheduled service.
No-shows may be charged the full session fee.
Exceptions may be made at the sole discretion of The Energy Collective.
Sessions will begin and end at the scheduled time whenever possible.
Late arrival may result in a shortened session to avoid impacting other appointments.
A deposit is due at the time of booking of 50% of the total session fee. The remainder of the balance will be due at the end of the session.
Accepted payment methods include e-transfer (if within Canada), credit card, and cash for approved mobile appointments.
The preferred methods of communication are email, phone, and the online booking system.
While every effort is made to respond promptly, responses may take up to 48 business hours.
Services are intended for individuals 18 years of age or older.
Minors may participate only with parent or guardian consent.
The services offered by The Energy Collective, including Reiki, Emotion Code©, Body Code™ (when available), and related wellness services, are complementary wellness practices intended to support relaxation, self-awareness, personal growth, and overall well-being.
These services are not medical treatment, psychological treatment, counselling, psychotherapy, or healthcare services.
The Energy Collective does not diagnose, treat, cure, or prevent medical or psychological conditions.
Clients should consult qualified healthcare professionals regarding any medical or mental health concerns.
Clients should not discontinue prescribed medical treatment without consulting their healthcare provider.
Individual experiences vary.
No specific results or outcomes can be guaranteed.
Clients understand that responses to complementary wellness services differ from person to person.
Participation in all services is voluntary.
Clients may decline or discontinue services at any time.
The Energy Collective may collect information provided through:
Information is collected for the purposes of:
Client information may be stored through secure third-party systems including scheduling, payment, and communication platforms.
Reasonable efforts are made to protect personal information from unauthorized access.
The Energy Collective currently uses SimplyBook.me to manage appointment scheduling, intake forms, and client communications related to booked services.
Client records may be retained for up to two years following the client's last appointment unless a longer retention period is required by law.
Clients will only receive marketing communications if they have provided explicit consent to receive them.
Clients may unsubscribe at any time.
The Energy Collective may use trusted third-party platforms to support scheduling, payments, email communications, and business operations. These providers maintain their own privacy and security policies. Clients are encouraged to review the policies of any third-party platforms they use when interacting with The Energy Collective.
Information provided on this website, in emails, on social media, or through educational materials is intended for informational and educational purposes only.
It should not be interpreted as medical, psychological, legal, financial, or professional advice.
The Energy Collective makes no guarantees regarding specific results, outcomes, or experiences arising from participation in services or the use of information provided through the website.
This website may contain links to third-party websites for informational purposes.
The Energy Collective is not responsible for the content, policies, or practices of third-party websites.
The most current version will always be available on this website.
Copyright © 2026 The Energy Collective - All Rights Reserved.
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